Terms And Conditions Gift Vouchers Security: For security and identification purposes, you may be required to enter credit card or bank account information before Gift Voucher redemption. Email Delivery: Gift Vouchers that have a scheduled future email delivery date are sent at approximately 2.00 a.m. Pacific Time (or in purchaser's time zone, if known) on the day of the scheduled delivery. Privacy Policy: For recipients who are not PayPal members, PayPal will not use the recipient's email address for any other purpose than to send notifications to the recipient regarding his or her Gift Voucher. This includes one reminder in the first six weeks, then quarterly reminders for one year. For details on PayPal's privacy policy, see https://www.paypal.com/privacy. Cancellation/Non-Expiry of Gift Vouchers Recipient Cancellations:Gift Voucher recipients can cancel their Gift Voucher within 60 days of the purchase date and have funds refunded to the purchaser. Purchaser Cancellations: If the recipient is not an existing PayPal member, the purchaser will have 60 days from the date of purchase or until the recipient opens a PayPal account, whichever comes first, to cancel the certificate and receive a full refund. Refunds: Refunds on Gift Vouchers that were purchased using a credit/debit card will have the face value credited to that credit/debit card. Refunds on Gift Vouchers that were not purchased using a credit/debit card will be placed into the purchaser's PayPal account. Expiry: Gift Vouchers do not have an expiry date. Maintenance Fee: Gift Vouchers do not carry a maintenance fee. Account closure: If a merchant closes its PayPal account, the remaining balance of Gift Vouchers less than 18 months old will be refunded to the purchaser. Redeeming Gift Vouchers Gift Vouchers can only be redeemed to pay for items where PayPal is used as the payment method. Excess Gift Voucher Value:Any unused balance will remain in the recipient's Gift Voucher account until depleted. Insufficient Gift Voucher Value: If the amount of the order exceeds the amount remaining on the Gift Voucher, the recipient will be required to pay for the balance using PayPal. Requirements:Merchants have the right to refuse a transaction. Many merchants require a Confirmed address, which could require that a credit card and billing address be entered. Multiple Gift Vouchers:More than one Gift Voucher can be redeemed at one time if they are denominated in the same currency. Additional Terms PayPal reserves the right to reverse any Gift Voucher purchase for any reason and return the funds to the purchaser's PayPal account. User Agreement Description: Merchant Gift Vouchers is a product that allows merchants to offer Gift Vouchers for sale through the merchant’s web site or store. Purchasers may purchase a Gift Voucher for a designated recipient, who may then redeem that Gift Voucher on purchases made with that merchant. The purchaser must define the recipient at the time of purchase for Gift Vouchers delivered by email. Once purchased, Gift Vouchers delivered by email may not be transferred to a different recipient. Please note that this policy does not cover eBay Gift Vouchers which are offered for sale by eBay. General Restrictions for Merchants Who Offer Gift Vouchers for Sale: Limited access to Merchant Gift Voucher balances: Proceeds from the sale of Gift Vouchers are stored in a merchant’s reserve balance. When a Gift Voucher is redeemed, funds are moved from the merchant’s reserve balance to the merchant’s available balance. If a gift voucher is not redeemed within the initial 18 month period, the remaining balance on the gift voucher is released from the reserve balance. Treatment of Gift Vouchers after initial 18-month period: If a gift voucher retains a balance for 18 months, the amount of the remaining balance will be released from the reserve and placed in the merchant’s available balance. However, since Gift Vouchers do not expire, a Gift Voucher recipient will still be able to redeem these Gift Vouchers. In these types of redemptions, the gift voucher will act as a discount against the recipient’s purchase total, but the seller will not receive the remaining balance from the gift voucher. For example, if a recipient uses a $10.00 USD Gift Voucher that is more than 18 months old on a $15.00 USD purchase, the merchant will receive only $5.00 USD (less fees), since the merchant will have already received the $10.00 USD in proceeds, less PayPal fees, from the recipient’s gift voucher when the gift voucher had aged 18 months. Fees:PayPal does not charge fees when a gift voucher is purchased; however, PayPal charges standard transaction processing fees to the merchant upon redemption. If a gift voucher is not redeemed within the initial 18 month period, the remaining balance on the gift voucher is released from the reserve balance. Standard transaction processing fees are charged to the merchant if and when funds are moved from the reserve to the merchant’s available balance. Account required: Recipients are required to create a PayPal account in order to redeem their Gift Vouchers. Customer Service: Merchants who sell Gift Vouchers are expected to provide support for the purchasers and recipients of those Gift Vouchers. PayPal gives merchants the ability to refund and cancel Gift Vouchers within the first 60 days of purchase. Policy Acceptance: By selling or making available for sale Merchant Gift Vouchers, the merchant agrees to the terms of this policy.
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